Disabled Refuge Systems

Disabled Refuge Systems (also known as emergency voice communication systems) are vital to safely evacuating physically impaired individuals during the instance of a fire, and provide a point of communication between occupants, staff, and the emergency services to organise rescue.


  • Where a disabled refuge system should be used: - Most commercial premises with more than 1 floor are required to have a disabled refuge system either by law or to meet building codes of conduct. Designed for emergency situations where stairs or lifts are blocked, or occupants cannot easily evacuate the building, disabled refuge provides a temporary safe space for individuals to call and wait for assistance. Type A: Telephones for fire brigades Type B: Outstations for users The main fire refuge panel is installed adjacent to the fire panel, with outstations installed in secure fire resistant locations. Systems can come in a range of colour finishes and design to blend into the aesthetics of the building.
  • Can it be integrated? - A refuge system integrates with a fire alarm to prevent misuse in non-emergency situations. They can also be paired with CCTV systems to trigger an alarm response on a local camera upon activation. The system can be combined, or standalone from the disabled toilet alarm. A disabled toilet alarm will have a pull cord within reach of the WC, with a reset switch beside the toilet for individuals to easily signal for help and activate an emergency response.

What our
clients have to
say about us

A Plus provides an excellent return on investment, not just through the solution installed, but the general experience they offer from pre-install to post-install and right through to the maintenance of the system. We knew we had made the right decision with A Plus as they offered a comprehensive and detailed proposal and project plan. The skill level of their engineers was a pleasant surprise with their knowledge of IT and networks, as well as electronic security, which made dealing with our internal IT team very smooth. Apart from that, the fact we never had to chase them for anything was a very nice surprise!
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