Customer Service Charter


  • Communicate clearly and concisely
  • Consider the views of our customers
  • Be efficient, effective and accessible
  • Be honest, open and accountable
  • Provide clear and appropriate information and feedback
  • Share and learn from best practices in order to continually improve service
  • Respond promptly to enquiries and requests
  • Continuously strive to add value to our clients businesses
  • Keep up to date with developments in the security sector

About Us

A Plus Security Ltd is an NSI Gold accredited company that has a combined 60 years’ experience within the Electronic Security Industry. We provide bespoke and unique security designs to meet any security need. We specialise in IP networking and integration bringing a fresh approach to the Electronic Security Industry.

About A-Plus Security »

Security Solutions

A Plus Security Ltd brings a refreshing integrated, total solution approach to the Electronic Security Industry by providing bespoke and unique security designs to meet client’s needs. We are committed to maintaining the highest standards of customer care and after sales service by reviewing our performance regularly.

Our Security Solutions »

Servicing and Maintenance

Our Security maintenance contract provides regular preventative maintenance visits to your systems to identify any problems and keep everything working at peak efficiency. A Plus service engineers will carry out a full check on your system in an attempt to prevent any problems before they occur.

Servicing & Maintenance »

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